by Laura Shaw | Feb 28, 2023 | News
We are delighted to have worked with Olly King from The Meraki Initiative on the article ‘It’s all about on boarding’ for The Veterinary Edge Getting on boarding or induction process right is setting your new team members up for success. ...
by Laura Shaw | Dec 14, 2022 | News
Frontline staff are best place to identify problems & come up with solutions to maximise continous improvement. Your team members will often come up with the best solutions We talk a lot about the need for consistency in our processes. Consistency ensures that...
by Laura Shaw | Dec 7, 2022 | News
The ultimate guide to organising your veterinary business We were delighted to see so many veterinary practice leaders, managers and directors join us last Wednesday when our friends at Petsapp hosted a very special webinar with our colleague Peter Weinstein. Webinar...
by Laura Shaw | Jun 6, 2022 | News
A view from the Yorkshire 3 peaks Challenge Walk. The Team Laura Shaw and Bob Partridge from Training-Progress are joining a charity fundraising event. It is organised by Bob Partridge in aid of 2 charities. Motor Neurone Disease Association and Prostate Cancer UK. ...
by Laura Shaw | Feb 18, 2022 | News
Why are processes important in veterinary practice pharmacies? Having pharmacy SOPs or processes in place in the veterinary practice will benefit the business in a number of ways. Firstly, Veterinary surgeons have a responsibility to keep up-to-date with medicines....
by Laura Shaw | Aug 11, 2021 | News
The importance of process management Process management is a crucial aspect of managing a business. Processes must be planned and clearly communicated to ensure the effectiveness of day to day operations. Any barrier to communication will damage critical projects. In...
