About our Team Training and Process Management Platform
Your team lacks the right skills and knowledge to perform well. They don’t understand your way of doing things. Sound familiar? Without consistent team training and process management, business results will be inconsistent.Â
It sounds like a huge job to put this right, but what if you found a software that could help you get there faster?
Training-Progress is a team training and process management tool. It gives growing businesses a structure that makes managing training easy. More than just an on-boarding tool, the platform promotes continual learning and communication. In addition, it can help manage change and the quality improvement of processes.
How would your business improve if…
- inductions were consistently delivered?Â
- bite-sized, job-role based team training was a breeze to set up?Â
- your team was confident, competent, and happy?
- service was the same, whoever delivered it?
- the knowlegde base for your business was safely stored in one place?
Embracing Training-Progress can have far reaching results, now, and for years to come, so why not give it a go.
The Training-Progress story
From veterinary hospital support to integral team training and business process management tool.
Vet nurses have a lot to learn for their job role, much of which is taught at college but some tasks need to be learned on the job. One such task is how to set up an endoscope for an investigation. Vets depend on well-trained nurses daily.
In 2003 Bob Partridge ran the first veterinary hospital in North Yorkshire. He’d qualified in 1984 and his career (and practice) was doing well.
“Please, set up the endoscope.” Bob directed one of his vet nurses as he rushed to start an emergency procedure.
“I don’t know how to do that,” she replied nervously.
So, Bob patiently showed her, which slowed the procedure down.
One month later, Bob asked the same vet nurse the same question: “Will you set up the endoscope for me please?”
He was frustrated when she again said she didn’t know how to do it!
Handling team training consistently
Bob had discovered his blind spot – he couldn’t be sure that everyone had the right training.
As a result, his service was inconsistent. Plus, everyone relied on him to know what to do – a real drain on his time.Â
Eager to put this right, Bob created the first version of Training-Progress to track team member training at his hospital. A vital component was to embed a document management system at its core. Ensuring everyone had flexible access to learn what they needed. He could track team training too.
The difference was clear.
Everyone became more confident and started working according to the agreed processes. Customers were happier, as service became more consistent. The business became more effective because everyone was confident in their role.
Bob ditched his dusty business operations manual and put all his training documents on to Training-Progress. The document management system held standard operating procedures (SOPs), instrction manuals, protocols and checklist. Everyone had easy access to reference materials required for the business to run smoothly.
The whole team benefitted. The strain on his senior team was reduced as team training became easier and quicker. Locums and new recruits had a clear on-boarding journey and the whole team benefitted from on-going training.
A good idea shared
Bob realised the value of Training-Progress and so offered it to other vet practices, with much success. Created for vets by vets is a powerful message.
And yet, Training-Progress has grown beyond its veterinary heritage. The platform is ideal for many business sectors. Training-Progress can help private healthcare and wellbeing providers, manufacturers, and other professional services businesses. It is particularly suited to businesses who rely on teams of sub-contractors or franchisees.
Whatever your trade, you’ll want to train your team consistently, so that they demonstrate the skills required for their role, in addition to the values of your business. Training-Progress makes it easy to create a team training programme tailored to your business which will rocket you to success.
See it in action…
Take 15 minutes now and watch our free demonstration video.
Alternatively, get in touch and we’ll arrange to show you round in person and answer your queries.
