by Laura Shaw | Aug 11, 2021 | News
The importance of process management Process management is a crucial aspect of managing a business. Processes must be planned and clearly communicated to ensure the effectiveness of day to day operations. Any barrier to communication will damage critical projects. In...
by Laura Shaw | Jul 14, 2021 | News
Team members deliver your service but they won’t stay for ever. Even in the most settled and contented team people move on. If this year has taught us anything it is not to take anyone or any circumstance for granted. For this reason, your business should...
by Laura Shaw | Jun 22, 2021 | News
Why use videos? Visual demonstration of a task is an invaluable training tool. Watching a task being performed is a much quicker and easier way of communicating a set of instructions than learning a skill from a written protocol. As such, it is more...
by Laura Shaw | May 13, 2021 | News
When you start out in business you have a vision. You want to do something exciting; something original; or just better. You have your own personal values and beliefs which form that vision. As your business and team grow it is vital not to lose sight of that vision;...
by Laura Shaw | Jan 29, 2021 | News
Every year businesses including veterinary practices spend thousands of pounds on CPD and external training for team members. CPD funding is often mentioned in the benefits of job adverts and generous CPD budgets are a draw for veterinary professionals (both vets and...
