Elevate Patient Safety with Training-Progress
A Practical, Team-Focused Training Platform for Safer Veterinary Practice
Welcome to those joining us from the Veterinary Patient Safety Summit by Vetled. As the summit’s main sponsor, we share your commitment to improving patient safety across veterinary teams — not just in theory, but in daily practice.
Training-Progress helps you build a culture of clarity, consistency, and accountability, while reducing human error and supporting continuous improvement. If you’re serious about improving outcomes through better systems and team engagement in your veterinary practice, this is the tool for you.
Standardisation of Clinical and Non-Clinical Processes
Human Factors Insight: Reduces variability and reliance on memory; ensures consistency in patient care.
Training-Progress in Action:
- SOPs are accessible and version-controlled, ensuring all staff are aligned with agreed protocols.
- Checklists linked to SOPs help embed these standards into daily workflows, preventing missed steps and reducing error.
- Completed checklists create an audit trail, providing evidence for quality improvement cycles and team accountability.
Quality Improvement (QI) and Feedback Loop
Human Factors Insight: Team engagement and continuous feedback improve performance and safety culture.
Training-Progress in Action:
- Team members can submit ‘Help Requests’, not only to request training but to:
- Flag up where work diverges from agreed SOPs.
- Suggest improvements — a simple but effective Quality Improvement mechanism.
- These requests can be reviewed by supervisors and used to refine SOPs, reduce risk, and capture team insights.
- Team engagement in the development and evolution of SOPs leads to greater compliance.
Change Management
Human Factors Insight: Managing transitions effectively helps avoid confusion and resistance, ensuring safe adoption of new procedures.
Training-Progress in Action:
-
- When an agreed process changes, the updated SOP is re-issued and acknowledgement requested.
- Managers can easily see who has and hasn’t signed off the change — creating a transparent, accountable process.
- Training-Progress acts as a live record of agreement, helping embed changes reliably and providing proof for compliance schemes.
Urgent Communication & Situational Awareness
Human Factors Insight: In busy clinical environments, important updates can be lost unless there’s a reliable, trackable system for communication.
Training-Progress in Action:
-
- The urgent News feature allows critical messages (e.g. new drug alerts or equipmennt faults) to be shared reliably.
- Team members must acknowledge receipt and records showhas and hasn’t read the update- ideal for communication management.
Cognitive Load Reduction & Just-In-Time Information
Human Factors Insight: Overload and reliance on memory are common sources of error and stress.
Training-Progress in Action:
-
- Hotlinks provide quick access to key SOPs, guides, and checklists — always up to date and available at point-of-need.
- These reduce stress, promote efficiency, and support standardisation of both clinical and non-clinical tasks.
Reliable Onboarding and Induction
Human Factors Insight: New team members are especially vulnerable to making mistakes.
Training-Progress in Action:
-
- Tailored induction plans ensure consistent and complete orientation to safety protocols, working processes, expectations, and culture.
- Progress is tracked so gaps can be identified and resolved quickly.
- Improving quality and speed of induction while reducing time burden on senior team members through effective devolution of some training tasks.
Safe Use of Equipment
Human Factors Insight: Incomplete or informal training leads to errors or misuse.
Training-Progress in Action:
-
- SOPs and checklists for each piece of equipment cover all essential aspects: setup, use, cleaning, maintenance, calibration, and troubleshooting.
- Supports standardised, complete equipment training — reducing risk and downtime.
Inclusion of Human Factors in Training Content
Human Factors Insight: Human factors and culture need to be taught to new and current team members.
Training-Progress in Action:
-
-
Training-Progress allows for the sharing of SOPs and training content to the wider team to ensure understanding of practice culture in relation to working processes.
-
Cloud-based platform allows for rich training content to be shared.
-
Summary
Training-Progress is more than a training tool — it’s a comprehensive patient safety and quality improvement system, supporting:
- Standardisation through SOPs and checklists
- Audit and accountability via tracked acknowledgements and training records
- Change management with transparent update distribution
- QI through real-time feedback from frontline staff
- Risk communication using urgent news
- Cognitive support via hotlinks and just-in-time information
Book a Free Discovery Call Now
Let’s explore how we can support your practice’s safety goals.
What Other Safety-Focused Practices Say
